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F.A.Q.

Frequently Asked Questions

About Tutoriku

Wait. What is Tutoriku?

Tutoriku i the future of tutoring. Our vision is to help students reach their full potential and replace traditional (often unpopular) tutoring trough innovative online teaching.

To whom is the offer suitable?

The offer is suitable for pupils students of all ages and adults who either need help with learning or want to reach their full potential with our support.

Who are the Tutoriku tutors?

Tutors at Tutoriku are committed students and teachers who are experts in their respective subjects. Before tutors can offer online classes, they have to pass a thorough quality check.

What services does Tutoriku offer?

Tutoriku wants to simplify learning and bring digitalization into an outdated tutoring system. We help students with tailor-made tutoring in our virtual classroom.

in which subject do you offer?

We offer tutoring in all school subjects, especially math, science and english. We also offer special class for youth and adults.If you cannot see a subject you’d like to tutor, please contact us.

Private Tutoring

How does 1:1 video tutoring work?

In the same way as traditional tutoring. The only difference is that the student and tutor are in a virtual room. Both see/hear each other in live mode using integrated functions using smartphone, tablet or PC.

How does the recording function?

You can record the sessions using screen recording function in your smartphone, tablet or PC.

What are the advantages of online tutoring?

Travel time and costs are eliminated. With the recording function, the lesson can be recorded and played back at any time. Short-term bookings and changes of tutors are possible thanks to the variety of tutors.

How long does a tutoring sessions last?

A tutoring session lasts 60 minutes.

How can i send a photo or document to my tutor??

Open the chat and then click on “More”. Then select the option “Share file in meeting”. You will then have access to your personal folder.

Security

How is my data backed up?

Data is stored anonymously on a secure server. They are used to individually adapt and improve the offering. Payment data is transmitted via a secure SSL connection.

How does Tutoriku ensure the safety of children online?

Children are only in contact with official tutors. Our moderators check chats & tutoring sessions. Unless data is shared by the child or parents, no one has access to personal information.

How is my payment processed?

Payments on the Tutoriku platform are processed by our partners STRIPE, the best known and most secure payment providers worldwide.

Other

How can i contact Tutoriku?

The best way to contact us is to send us a direct message via the support chat in the app, via the chat function on our website (icon in the bottom right-hand corner), or via our contact form.

How can i delete my account?

If you want to delete your account including all the data, please send a message to our support team via the contact form and we will take care of it

How can i become part of Tutoriku team?

If you would like to apply for a job at our company or simply contribute new ideas, the best way to get in touch is to use our contact form. We look forward to receiving your message!